"Or, even if you don't want to declare a threshold, publish the current stats on its front page: "Over the last 30 days, our 99-percentile triage wait time was: XX hours."
Now there's a good idea. Major open source projects should have software quality dashboards tracking things like that.
We're now seeing hospital emergency rooms displaying their current wait time in minutes on billboards.
Now there's a good idea. Major open source projects should have software quality dashboards tracking things like that.
We're now seeing hospital emergency rooms displaying their current wait time in minutes on billboards.