It only seems to work when the person doing the work has good judgement about what things need to be right and the manager trusts them. If there are communication and trust issues, then there will be the constant back and forth between "what makes us money" and "what needs to be fixed."
IMO, good judgement about the things that need to be right enhances the ability to make money. Too often I see manager-type people disregard the technical grievances of a team as ambiguous/unimportant things, while at the same time wondering why nobody can deliver and get things done. There is very often a direct connection!
IMO, good judgement about the things that need to be right enhances the ability to make money. Too often I see manager-type people disregard the technical grievances of a team as ambiguous/unimportant things, while at the same time wondering why nobody can deliver and get things done. There is very often a direct connection!